Sectors

Flat Roofing for Property & Block Management

Managing agents and block managers do not need a roofer who just turns up. They need reports that can be forwarded, works that can be evidenced, and roofs that stop generating emergencies. That is how Pluvian Roofing is set up to work.

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Or call us on 07593 196505

Records

Reporting you can forward, not translate

Nothing we do on your blocks ends without a document: what was found, what it means, what was done, what to plan for. It is written for the people you answer to, so it can go straight to directors, freeholders or leaseholders without a covering explanation. Over time those reports become the documented history of each roof, which is exactly what you want on file when questions come.

Programme

Planned works instead of reactive chaos

Blocks come in runs, not singles. Agents holding mansion stock along the Putney and Balham corridor, or newer blocks and podium decks the far side of the Vauxhall boundary, get more out of one survey covering the lot than out of five separate call-outs.

Emergency access, wet interiors, upset leaseholders and no time to compare quotes: that is what reactive roofing costs a managing agent. A planned maintenance programme replaces it with dated visits across the portfolio, each one leaving a record you can produce when someone asks why a bill was necessary.

Major works and Section 20, handled with paperwork in mind

Where refurbishment of a leasehold block is likely to trigger Section 20 consultation, the process runs on documents: specifications, estimates and clear scopes leaseholders can understand. Our condition surveys and written specifications are produced with that in mind, and the stages themselves are set out in how a consultation actually runs. General information, not legal advice; your agent or solicitor leads the consultation itself.

Where a resident reports water and the first question turns out to be whose roof it is, the guide to leasehold responsibility for a roof sets out the usual pattern.

Where a block's roof turns out to be past patching, the way in to refurbishment or replacement is the same either way: a condition survey whose report you can set before a board. The general ground rules for occupied buildings live on the commercial hub and are not repeated here.

Money

Roof spending has to survive the service charge year

Nothing about a block roof gets decided purely on its merits. It gets decided inside a budget that was set months earlier, against a reserve fund that may or may not have been built up for this, and in front of leaseholders entitled to ask why. An agent who commissions work that cannot be explained in those terms has bought a problem, not a roof.

So the useful sequence starts a year early. An inspection carried out while nothing is leaking produces a costed list of what the roof needs now and what it will need in three or five years, which is the raw material of a reserve contribution that can be justified. Work identified that way arrives in a budget as a line with evidence attached. Work identified by a ceiling collapse arrives as a supplementary demand, and those are the ones that get argued about.

Sign-off

Who actually approves it, and what they need to see

Depending on the block it might be a residents' management company board, a right-to-manage company, a freeholder's asset team, or an individual landlord who will read one page and no more. They rarely share a technical vocabulary. What they do share is the need to justify the decision to somebody else afterwards.

That shapes what we send. A specification names the system and the build-up so nobody is comparing a quotation against a different job. The report separates what is failing now from what is merely old. Where two routes are defensible, both are priced rather than one recommended and the other mentioned, because a board that can see the alternative it rejected is a board that can defend the one it chose.

Liability

The demised-versus-common question, before anyone gets wet

Top-floor leaks in blocks generate a particular argument: whether the defect sits in the structure the landlord repairs or in something the leaseholder is responsible for. It is a lease question, not ours to answer, but it is settled far more quickly when the survey identified the actual entry point rather than the wet ceiling. Terraces and balconies over habitable rooms are where this gets sharpest, and where a deck is being built rather than repaired the same detail is agreed before work starts, because the covering, the threshold and the drainage all sit under somebody's furniture, and they are worth recording in detail before anyone is arguing about them.

The rest of a block, itemised before it is disputed

A block is a collection of separately failing things, and each one belongs to a different line in a service charge. Stairwell and landing rooflights sit squarely in common parts and are almost always the kerb rather than the glass. Parapet gutters, internal outlets and soffits are communal by definition and expensive to reach twice, so they belong in the same access as the roof above them. Where the estate came with a garage court, those roofs have usually been ignored for as long as the block has stood, and they are cheap to survey and awkward to explain later.

What the covering is decides how quickly any of that can be answered. Blocks re-roofed at any point since the nineteen-nineties are commonly single ply or EPDM and fail at the welds; earlier stock carries mastic asphalt that hardens instead. When weather rather than age is the cause, a dated record of what failed is what a claim and a leaseholder query both need, and where moisture readings say the trouble has already reached the deck, that is reported as a separate finding rather than buried inside a covering price nobody can then interrogate.

At scale

What a programme on a portfolio of blocks looks like

Not one visit a year to everything. Roofs on similar stock fail on similar timescales, so the schedule is built around the buildings, not the calendar: the ones with parapet gutters and internal outlets come first in the year, since a blocked outlet is an autumn problem, terraces get checked where the covering meets the door threshold, and the sound flat roofs on the newer blocks get a lighter touch. Each visit closes with a dated note per building, which is what turns a portfolio from a series of surprises into an asset with a history.

Before we quote

What lets us price a block without guessing

The address and the floor count get us started. Beyond that: how the roof is reached and who holds the key, whether there is a lift, whether anything on the roof belongs to a telecoms operator or a plant contractor, and what previous works were done and when. If a schedule of works or a past report exists, send it. A large part of what makes a block portfolio costly to assess is simply that nobody remembers what was already found.

Questions

Frequently asked questions

Can you look after roofs across several buildings?

Yes, that is what the survey-first process is for. Each roof gets its own condition survey and report, and the portfolio gets a combined picture: which roofs need work now, which need watching, and which just need maintenance. Planned programmes are then priced per roof and portfolio.

What do you provide that I can forward to leaseholders?

Written, photographed reports in plain English: what was found, what it means, what was done and what is recommended. They are written to be forwarded as they are, so you are not translating roofing jargon into an email at nine at night.

How does roof work interact with Section 20 consultation?

Where major works to a leasehold block are likely to pass the statutory cost threshold, a formal Section 20 consultation with leaseholders is generally required before the spend is committed. We support it with clear written specifications and reports you can attach to notices. This is general information rather than legal advice, and the consultation itself is led by your agent or your solicitor.

Can planned maintenance replace reactive call-outs?

Largely, yes. Most emergency leaks are the end of a story that started years earlier with a blocked outlet or a cracked detail. A planned maintenance programme catches those early on a schedule, which means fewer emergencies, fewer complaints from residents and a budget you set rather than one that happens to you.

I have just taken a block on. Where do I start?

A roof condition survey. It records the roof as found, independent of whoever worked on it before, and gives you defects, priorities and budget guidance in writing. From there you can decide between repairs, a maintenance programme or planning for refurbishment.

Got a block with a roof you cannot vouch for?

Give us the block and we will start with the survey, not the sales pitch.

Give us a phone number or an email address, whichever suits you.

A picture of the stain inside, or of the roof if there is a safe window to take one from, usually saves a question. They go up when you press send, which is the slowest part on a phone signal, and the form will tell you how far it has got.

Or call 07593 196505

Coming out and pricing the work is free; a written condition survey carries a fee, agreed before the visit and taken off the price of the work if you go ahead.