The short answer: in most leasehold blocks the roof counts as part of the structure, the freeholder is the one obliged to maintain it, and the cost comes back to leaseholders through the service charge. That is the common pattern rather than a rule, and your lease is the only document that settles it for your building.
General information, not legal advice. This page describes how leasehold blocks usually work. It cannot tell you what your lease says, and nothing here should be relied on in a dispute. Where money or liability is involved, the lease is read by a solicitor.
Why does the question come before the repair?
Because a roof nobody has been made responsible for is a roof nobody instructs. Water arriving through a top-floor ceiling reliably produces an argument about who pays before it produces anybody with a ladder, and the argument takes longer than the repair would have.
The cost of that delay lands inside the building rather than on it. A covering that has failed once fails again at the next front, plaster that has been wet twice needs replacing rather than drying, and by the third winter the conversation has moved from a repair to a refurbishment. Establishing who instructs the work is the fastest part of the process and the one most often skipped.
What does a lease usually say about the roof?
It divides the building into what each flat holds and what the freeholder retains. The flat itself is demised to the leaseholder, usually to the inside faces of its walls, floor and ceiling. The structure, the main walls, the foundations and the roof stay with the freeholder, along with an obligation to keep them in repair.
Two things complicate that neat picture often enough to be worth knowing. A converted house may have leases that hand the roof space, or even the roof covering above a particular flat, to whoever lives under it. And a flat with its own terrace or balcony can sit under a different arrangement again, which is the subject of a leaking balcony above another flat. Neither is unusual, and neither can be assumed either way without reading the document.
Who does what: freeholder, managing agent or leaseholder?
The freeholder carries the repairing obligation and is the party that instructs works. A managing agent acts for the freeholder, administering the building, collecting the service charge and appointing contractors, but the duty being discharged is the freeholder's. The leaseholder pays a share, reports faults and is entitled to see what the money buys.
Where a residents' company or a right-to-manage company holds the freehold, the leaseholders effectively sit on both sides of that arrangement at once. It changes who signs the instruction rather than what the building needs, and it tends to make the reporting matter more, because the people approving the spend are the people paying it.
Where do service charges come in?
They are the mechanism by which communal costs reach the people who benefit from them. Each lease sets a share, that share is applied to the building's costs, and roof maintenance sits among them like anything else the freeholder is obliged to keep in repair.
Two features of that mechanism matter for roofs in particular. Many buildings hold a reserve fund so a predictable large cost does not arrive as a sudden demand, and roofs are close to the definition of a predictable large cost. And once a project is big enough, the freeholder has to consult leaseholders before spending, which is what Section 20 consultation sets out to do. A planned maintenance programme is the quiet alternative to both: small sums, spent on schedule, that keep a roof out of the major works conversation for longer.
What happens when nobody has looked at the roof for years?
The building finds out through somebody's ceiling. Nothing about a flat roof announces its condition from the ground, so the first information most blocks receive about a covering that has run out of service is a resident reporting a stain, by which point the failure is usually neither new nor local.
That is when responsibility turns from a technicality into an argument. The resident wants the leak stopped and their ceiling made good, the freeholder wants to know whether this is one repair or the first of many, and neither can answer the other without evidence nobody has collected. A condition survey is the usual way out, because it converts a disagreement into a document.
What evidence helps whoever ends up paying?
Anything dated, written and specific. The value is not in proving somebody wrong; it is in shortening the period during which nobody can show what happened when.
- Photographs with the date on them, taken as each stain appears rather than reconstructed afterwards, showing how far it has spread and how quickly.
- Reports in writing, by email rather than by doorstep, so the date a fault was known is a matter of record.
- A note of the weather beside each event, because a pattern that follows heavy rain says something a stain on its own does not.
- An independent report on the roof itself, which is the piece that turns everything above from a complaint into a case, and can be put in front of a freeholder, an insurer or another firm entirely.
Agents who deal with this pattern across a portfolio tend to want the same things, which is why forwardable written reporting is the spine of how we work with property and block managers. The lease still decides who pays. The evidence decides how long the argument lasts.