I own or manage a building
One large flat roof, and a decision about it that cannot wait for ever. We establish what the roof actually needs before anybody prices taking it all off.
Request a roof assessmentCommercial
Flat roofs are the whole business here, not one page on a general roofer's site, and no figure reaches you before somebody has been up there to earn it. Condition reports arrive written for whoever asks you to justify the spend. We survey and advise across all flat roof systems; we repair the single ply, EPDM, asphalt and metal roofs somebody else laid; and across South London we install torch-on felt (RBM) and cold-applied liquid waterproofing.
Request a roof assessmentOr call us on 07593 196505
Flat roofs only
Not a general roofer with a flat roof page. This is the whole trade, every working day.
A look before any quotation
Nobody prices a roof from the pavement. The inspection happens first and the figure follows the evidence.
A named liquid system
HYDRONYLON, assessed under European Technical Assessment ETA-23/0735 and laid by an Approved Contractor.
Reporting you can forward
Written for whoever you answer to, so it goes up the chain without you translating it first.
Start here
One large flat roof, and a decision about it that cannot wait for ever. We establish what the roof actually needs before anybody prices taking it all off.
Request a roof assessmentMany roofs to answer for, and thin records on most of them. Begin with the building that worries you most and judge our reporting there before it goes any wider.
Start with one roofThe flat roof package has to be priced and then delivered inside your programme. Send the drawings and the specification and we price the package from them.
Send tender documentsYou are writing a roofing specification or reviewing one, and want a contractor's view of the details before it goes out. Tell us about the project and the question you have.
Ask for technical supportLarge roofs
Taking a big roof back to the deck is sometimes exactly right, and sometimes a great deal more than the building needs. The difference lies where nobody can see it from the surface: in whether the insulation has taken on water, whether the deck still holds and whether the layers are still stuck together. We test for those and come back with a route and the evidence for it, a full replacement included where that is what the roof needs.
Process
Your team
Then we slot in beneath them. We come in as the specialist roofing package, take instructions through the chain that already exists and leave the running of the project with whoever runs it now. How a package works on that footing is set out for main and principal contractors.
The short answer: On a managed building the roofing is half the work and the paperwork is the other half: an inspection before any figure, a photographed condition report that can be forwarded to whoever holds the budget, and work sequenced around occupants.
Services
The starting point for any roof you are responsible for: a written record of defects, priorities and budget guidance.
Flat roof surveys and condition reportsScheduled inspections, drainage clearance and minor repairs, with records that support product guarantee compliance.
Planned preventative maintenance for flat roofsLeak diagnosis and lasting repairs on felt, mastic asphalt and other flat roof coverings, on occupied buildings and portfolios.
Flat roof and leak repairsOnce a covering is running out of service: an honest options guide across repair, overlay (a new layer over the old) and strip and renew, decided by the inspection.
Flat roof refurbishment optionsThe stock
Those four services are the shape of an engagement. They are not the shape of an estate. A managed portfolio is a mixture of decades and decisions, and the reason a general roofer struggles on one is that half of it is in systems they never lay. In our hands they get surveyed and repaired whatever they were finished in.
Blocks and commercial units built or refurbished since the 1990s are very often single ply, PVC, TPO or EPDM, old enough now for the seams rather than the sheet to want attention. Public buildings and the older stock hide mastic asphalt, which fails by hardening rather than splitting. Warehouses and yard buildings bring profiled metal, where the leaks are at the laps and fixings. All three are inspected, mended and, where the surface underneath permits, renewed over the top rather than torn off.
Very little of a reactive budget goes on the open field of a roof. It goes on balconies leaking into the flat below, on terraces and podium decks where the fault sits under a surface people stand on, on rooflight kerbs that were detailed badly once and have leaked ever since, and on parapet gutters and internal outlets that flood inwards when they block. After weather, a dated storm report is what turns an argument into a claim.
At warehouse scale, renewing over the top becomes a job of its own: refurbishing a large low-pitch roof is set out separately, as is running the work over a building that keeps trading.
And when a covering is genuinely finished, what comes next is a structural question before it is a roofing one: the deck and the joists under it decide whether a roof is re-covered or rebuilt, and the insulation upgrade that a renewal brings into scope is cheapest at exactly that moment and expensive at every other.
On site
Commercial roofing is rarely about the roof alone. There are residents below, businesses trading, machinery on the roof and people who need to know what is happening and when. We run tidy, safe sites, agree access and timings with building managers up front, and report in writing, so you always have something concrete to pass on.
Boarding, boxed eaves and junctions with lightweight construction are drawn out of the torched zone altogether and finished instead in a cold-applied liquid, so nothing combustible ever meets a naked flame. That discipline holds on every roof, across every borough we cover.
Where a job needs a principal contractor under the Construction (Design and Management) Regulations, that appointment and who carries which duty are written down before anybody starts.
Sectors
Commercial roofs are covered right across South London, from Croydon's town centre to the offices and converted wharves around Borough and Bankside, town-centre retail, the industrial belt east through Woolwich and Charlton, and the newer residential quarters upriver around Nine Elms and Battersea. Bigger commercial and industrial programmes are not held to the repair map: we take them on throughout the South East as well as Greater London, further afield by arrangement, and price each one as a project.
Occupied buildings share the same fundamentals, but each sector has its own constraints. How we handle them, sector by sector:
Where to begin
Because everything after it depends on what it finds: what a roof condition survey covers, what its report contains and when to commission one are set out on that page. Surveys and planned maintenance are priced roof by roof, and a survey's fee is agreed in writing before anybody books the visit.
Where one big roof is already facing a strip-off proposal, the commercial roof assessment tests what is there and names the route it actually needs, full replacement included, before the contract is signed.
At scale
It starts smaller than people expect. Nobody sensibly commissions twenty surveys on day one, and we would not recommend it: the first move is a handful of buildings, chosen because their paperwork is thinnest or because they have generated the most trouble, so that everyone finds out what the reporting is like before it is bought at scale.
From there the shape is consistent. Each roof is inspected and written up on the same headings, so buildings can be compared rather than just described. Those returns become a ranked picture: what is failing now, what will fail inside a couple of years, and what is simply old and being watched.
Urgent items get priced first and separately, so nothing waits for the whole exercise to finish. The rest becomes a programme, with capital work sequenced against the years it is needed rather than against the order the buildings were surveyed in.
Then it repeats. Scheduled visits keep the drainage clear and the small failures small, each leaving a dated return per building. Once a year the returns are pulled into a single summary: what was found across the estate, what was done, what changed, and what the coming year looks like. That document is the point of the whole arrangement, because it is the one that works on a reader who has never stood on a roof.
Records
Every manager reports upward to somebody: a board, a client, a freeholder, a finance function, a committee. That reader has no technical background, was not on site, and is deciding whether to release money. Our condition reports are written for two audiences at once, and the structure is deliberate.
The finding comes first, in plain terms, with the consequence of doing nothing stated in the same breath. The evidence sits behind it, photographs tied to specific locations rather than a gallery of a building.
The recommendation is separated from the evidence, so anyone can accept what was found while disagreeing about what to do, which is exactly the conversation a board should be able to have. Options are priced rather than described, because a reader comparing two numbers can make a decision and a reader comparing two paragraphs cannot.
And it goes out whole, needing no covering note, nothing that only makes sense if you were on the call.
Order of work
The order is not first come, first served. Three things set it. Consequence comes first: a roof over stock, records, IT or a room nobody can vacate outranks a roof over a stairwell, whatever their relative condition. Then deterioration rate, because a covering with two winters left in it is a different problem from one that has been tired for a decade and will stay tired. Then access economics, since buildings close together, or sharing a scaffold requirement, are worth doing in the same visit even where their conditions differ.
Season shapes the rest. Drainage and gutter work belongs before autumn, because that is when a blocked outlet costs money. Anything that opens a roof up wants settled weather and a realistic window. Buildings with their own calendar, a school holiday, a shutdown, a quiet trading week, get slotted into it rather than fought with. None of that is complicated, but it only works if it is planned a season ahead, which is the argument for a programme rather than a series of decisions.
Money
Rarely the roofs themselves. The costs that surprise people are these. Not knowing what you own, so every quotation includes an allowance for the unknown and the first day on site produces a variation. Repairing the same roof repeatedly through a reactive budget while the case for renewing it is never made, which is buying a new roof in instalments and getting an old one.
Attendance forced by a failure, where the visit and the damage inside both cost more than the same work planned. Access paid for twice because a roof and its edge details were treated as two jobs in the same year. And records that live in individuals rather than in files, so when a manager changes, the estate's history goes with them and the next survey is starting from nothing again.
Every one of those is a documentation problem wearing a roofing disguise, which is why the reporting is the part of this we take most seriously.
Questions
Yes. Most commercial flat roofing happens over occupied space, so we plan for it: tidy sites, clear communication with building managers and residents, and cold-applied liquid waterproofing near combustible details so no open flame goes where it does not belong.
Property managers, managing agents, housing associations and facilities managers across South London. We also work directly with homeowners on smaller flat roofs.
Before anything is lit, the roof is walked and everything that could catch is recorded. The torch then works only where that assessment allows, and every remaining detail is closed cold with a liquid system that never sees heat.
A roof condition survey. It sets down how much service the covering has left, sorts the urgent from the watchable, and gives you a document a budget holder can act on.
Yes, as planned preventative maintenance (PPM) programmes: scheduled inspections, drainage clearance, minor repairs and photographic condition reports. What it costs gets settled building by building, once each roof has had an opening inspection.
Review
Great work done, super pleased
Say which of the four describes you and tell us about the building. Drawings, reports or tender documents can go with it.
We need a little more before we can send that: which of the four describes you, the organisation, your name, an email address and a phone number, the postcode of the roof (or tick Several sites), and what is happening with the roof.
Please check the postcode of the roof: it should have letters and numbers in it.
Please take the link out of your message - photos can be attached with this form.
Sorry, that did not send. What you wrote is still here, so press send again when you have a signal. If it will not go, ring 07593 196505 or email office@pluvian.uk.
That has come through a few times already. If the first one did not arrive, ring us instead or email office@pluvian.uk and we will pick it up from there.
Looking at your roof or your documents and pricing the work is free. A written condition survey with testing carries a fee, agreed before the visit and taken off the price of the work if you go ahead.
No specification yet? That's fine. We can start by looking at the roof and working out the right route.